At Flower Delivery Nairobi, we pride ourselves on providing high-quality flower arrangements and exceptional customer service. Our goal is to make every customer experience a positive one.
Delivery Policy:
- Free delivery is available for customers located in the Nairobi CBD.
- A delivery fee of 500 KES will be charged for orders within Nairobi.
- A delivery fee of 1500 KES will be charged for orders outside of Nairobi.
- Please have your order delivered within 2 to 3 hours within Nairobi and its environs and next-day delivery to other major towns in Kenya.
Ordering Policy:
- Orders can be placed on our website, Flowerdeliverynairobi.com.
- Orders must be placed at least 24 hours in advance.
- Changes or cancellations to orders must be made at least 12 hours before the scheduled delivery time.
Quality Policy:
- We use only the freshest flowers in our arrangements.
- If for any reason you are not satisfied with your order, don’t hesitate to get in touch with us as soon as possible and we will do our best to resolve the issue.
Return Policy:
- Â If you have received the wrong package or are not satisfied return it as soon as possible.
- the package should be in good condition as you received it.
- in case of cashback, we will deduct the shipping charges and communicate the best way to return payment with you.
- Â Thank you for choosing Flower Delivery Nairobi for your occasion needs. We look forward to serving you better.
- We guarantee you 100% freshness