Florist in Nairobi Kenya

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Florist in Nairobi Kenya

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Our Policy

At Flower Delivery Nairobi, we proudly offer top-quality flower arrangements and exceptional customer service. Our goal is to ensure every customer has a positive experience.

Delivery Policy:

  • We offer free delivery for customers in Nairobi CBD.
  • A 500 KES delivery fee applies to orders within Nairobi.
  • Orders outside Nairobi incur a 1,500 KES delivery fee.
  • Expect delivery within 2 to 3 hours for Nairobi and its surrounding areas. For major towns in Kenya, we provide next-day delivery.

Ordering Policy:

  • Please place your order through our website, Flowerdeliverynairobi.com.
  • Make sure to order at least 2 to 3 hours in advance.

Quality Policy:

  • We use only fresh flowers for all occasions in our arrangements.
  • If you’re not satisfied with your order, contact us immediately, and we’ll work to resolve the issue.

Return Policy:

  • If you received the wrong package or are unhappy with it, return it in its original condition as soon as possible.
  • We will deduct shipping costs for refunds and discuss the best way to process the payment with you.

Thank you for choosing Flower Delivery Nairobi. We guarantee 100% freshness and look forward to serving you again!

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